Privacy

This is the privacy policy for the website  https://www.pocketrisk.com/ on which you may provide your personal information. This policy describes how we act in our capacity as ‘Data Controller’, for information on our responsibilities and commitments as ‘Data Processor’ or ‘Sub-Processor’ please see our DPA. This website is operated by or on behalf of Fortune12 Limited. This policy sets out, among other, personal information we collect about you, how we use and who we give your information to, your rights and in addition how we protect your information and for how long we retain it.

Pocket Risk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

For the purpose of relevant data protection authority, the data controller of your personal information is Fortune 12 Limited with its registered business address at Unit 8 , Dock Offices, Surrey Quays Road, London, SE16 2XU.

Information you provide to us

You are not obliged to provide your personal information when you visit our site however we may ask you to provide the following information when you interact with us:

1. Your full name and contact details.
2. Your company or organisation name.
3. Answers to our risk questionnaire.
4. Other information relevant to customer newsletters, surveys and/or offers.
5. Credit card payment information for you to access our service.

Information we collect automatically

Since our services are delivered on the internet, this sometimes involves and requires placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. Fortune12 Limited may automatically collect information about your accessing device (such as its type, operating system and web browser), your IP address and other information collected through cookies. For more information on Cookies and its function, please check our Cookie Policy.

What we do with the information we gather ?

We require this information to understand your needs, provide you with a better service and to complete our risk analysis. In particular we require this information to:

1. Deliver the service you requested, verify and carry out the transaction you made, notify you about the service change.
2. Manage logins and use of the Pocket Risk system.
3. Keep internal records.
4. Keep our website and service safe and secure.
5. Improve our products and services.
6. We may use the information to customise the website according to your interests and analyse the use and performance of our website provided you didn’t disable our cookies.
7. We may periodically send email or call you about new products or other information that we think you may find interesting if we have your applicable consent to do so. We will use the email address or phone number you provided. However you can unsubscribe from the emails at any time using the link on the email. If you do not wish us to call you again please let us know during our phone conversation or email us at [email protected]. We will not contact a financial advisor or rep’s clients or any end user except those employed by the company/organisation that has signed up to use our service.

Disclosure

We may disclose your information to selected third parties who process your information on our behalf and in accordance with our instructions and relevant applicable law and with analytics providers that assist us in the improvement and optimisation of our site.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights in relation to your personal information

When it comes to data protection laws, you have certain rights which are outlined below:

1. You may request details of personal information that we hold about you, including what type of information and its retention period under data protection laws. If you would like a copy of the information held on you please email us at [email protected].
2. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address because we only need your accurate and up-to-date personal information. We will promptly correct any information found to be incorrect.
3. You may restrict the use of your personal information such as withdraw your consent at any time.
4. In addition, you can object or request us to delete your information.

Should you have any concern about our data protection practise please get in touch and we will do our best to address any concerns you may have but it is your right to raise an issue or submit a complaint to governing Data Protection Authority at https://ico.org.uk/your-data-matters/raising-concerns.

Terminating your account

If you wish to terminate your account you can do so via the “My Account” section of your account or by emailing us at [email protected] from the email address that you signed up with. Once we receive this email, providing the email matches your login details, we will terminate your account and any data relating to that account. Please note this procedure cannot be undone.

How long we keep your personal information ?

We retain your personal information for no longer than is necessary for the purpose for which it is obtained (i.e. to provide the service). We also regularly review all information supplied and delete the information which is no longer needed or necessary.

Security and International transfer

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have trained our staff and raised their awareness as well as we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The security of your personal information is taken seriously therefore we review all our information security practice regularly.

The information that we collect from you will be stored in AWS servers in EU. Information that is transferred to, or stored at, a destination outside the EEA that may not be subject to equivalent Data Protection Law however we shall take steps to ensure the necessary level of protection for these transfers to occur in compliance with relevant laws.

Links to other websites

Our website may contain links to/from other websites. We do not have any control over those sites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. This privacy policy does not govern these sites. You should exercise caution and look at the privacy policy applicable to the website in question.

Children

Fortune 12 limited doesn’t knowingly collect personal information from children. If you are aware that your child, or any other child, is using our website or service, please inform us via contact details as set out in “Contact Us” section.

Changes

Pocket Risk may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes. In case we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Us

Any question, comment or request in relation to our Privacy Policy should be sent via email to [email protected] or in writing to

Fortune 12 Limited

Unit 8 , Dock Offices, Surrey Quays Road, London, SE16 2XU.